{"id":40,"date":"2026-05-05T09:53:35","date_gmt":"2026-05-05T09:53:35","guid":{"rendered":"https:\/\/ioniawebdesigndemo4.com\/infinix\/?page_id=40"},"modified":"2026-05-05T09:55:27","modified_gmt":"2026-05-05T09:55:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ioniawebdesigndemo4.com\/infinix\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"40\" class=\"elementor elementor-40\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f9d213a e-flex e-con-boxed e-con e-parent\" data-id=\"2f9d213a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf6a9a elementor-widget elementor-widget-text-editor\" data-id=\"dcf6a9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-section-id=\"g4iyuc\" data-start=\"46\" data-end=\"70\">Refund &amp; Return Policy<\/h1>\n<h2 data-section-id=\"6lznae\" data-start=\"72\" data-end=\"85\">Overview<\/h2>\n<p data-start=\"86\" data-end=\"235\">At Infinix Biz PLT, we are committed to providing high-quality baby products. If you are not fully satisfied with your purchase, we are here to help.<\/p>\n<hr data-start=\"237\" data-end=\"240\" \/>\n<h2 data-section-id=\"1svecws\" data-start=\"242\" data-end=\"254\">Returns<\/h2>\n<p data-start=\"255\" data-end=\"369\">You may request a return within 7 days from the date of receiving your order, subject to the following conditions:<\/p>\n<ul data-start=\"371\" data-end=\"516\">\n<li data-section-id=\"2e49qp\" data-start=\"371\" data-end=\"435\">The item must be unused, unwashed, and in original condition<\/li>\n<li data-section-id=\"10eo2er\" data-start=\"436\" data-end=\"482\">The item must be in its original packaging<\/li>\n<li data-section-id=\"i6ferh\" data-start=\"483\" data-end=\"516\">Proof of purchase is required<\/li>\n<\/ul>\n<hr data-start=\"518\" data-end=\"521\" \/>\n<h2 data-section-id=\"hpckn5\" data-start=\"523\" data-end=\"548\">Non-Returnable Items<\/h2>\n<p data-start=\"549\" data-end=\"629\">For hygiene and safety reasons, the following items are not eligible for return:<\/p>\n<ul data-start=\"631\" data-end=\"772\">\n<li data-section-id=\"1vb8ueq\" data-start=\"631\" data-end=\"668\">Opened or used baby care products<\/li>\n<li data-section-id=\"1d3fcc2\" data-start=\"669\" data-end=\"714\">Feeding items such as bottles and nipples<\/li>\n<li data-section-id=\"1t0soih\" data-start=\"715\" data-end=\"744\">Personal hygiene products<\/li>\n<li data-section-id=\"130wc48\" data-start=\"745\" data-end=\"772\">Clearance or sale items<\/li>\n<\/ul>\n<hr data-start=\"774\" data-end=\"777\" \/>\n<h2 data-section-id=\"w4u214\" data-start=\"779\" data-end=\"810\">Damaged or Incorrect Items<\/h2>\n<p data-start=\"811\" data-end=\"927\">If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.<\/p>\n<p data-start=\"929\" data-end=\"1023\">Kindly provide photos or videos as proof. We will arrange a replacement or refund accordingly.<\/p>\n<hr data-start=\"1025\" data-end=\"1028\" \/>\n<h2 data-section-id=\"dmfx4\" data-start=\"1030\" data-end=\"1042\">Refunds<\/h2>\n<p data-start=\"1043\" data-end=\"1151\">Once your return is received and inspected, approved refunds will be processed within 5 to 7 working days.<\/p>\n<p data-start=\"1153\" data-end=\"1274\">Refunds will be issued via the original payment method. Shipping fees are not refundable unless the error is on our side.<\/p>\n<hr data-start=\"1276\" data-end=\"1279\" \/>\n<h2 data-section-id=\"1rqf2i5\" data-start=\"1281\" data-end=\"1295\">Exchanges<\/h2>\n<p data-start=\"1296\" data-end=\"1399\">We only replace items if they are defective or damaged. Please contact our support team for assistance.<\/p>\n<hr data-start=\"1401\" data-end=\"1404\" \/>\n<h2 data-section-id=\"1e2mrgd\" data-start=\"1406\" data-end=\"1426\">Return Shipping<\/h2>\n<p data-start=\"1427\" data-end=\"1515\">Customers are responsible for return shipping costs. Shipping fees are not refundable.<\/p>\n<p data-start=\"1517\" data-end=\"1565\">We recommend using a trackable shipping service.<\/p>\n<hr data-start=\"1567\" data-end=\"1570\" \/>\n<h2 data-section-id=\"1tpn5fn\" data-start=\"1572\" data-end=\"1587\">Contact Us<\/h2>\n<p data-start=\"1588\" data-end=\"1654\">For any questions regarding returns or refunds, please contact us:<\/p>\n<p data-start=\"1656\" data-end=\"1711\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1663\" data-end=\"1686\">infinixbizplt@gmail.com<\/a><br data-start=\"1686\" data-end=\"1689\" \/>Phone: 011-5762-1955<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Overview At Infinix Biz PLT, we are committed to providing high-quality baby products. If you are not fully satisfied with your purchase, we are here to help. Returns You may request a return within 7 days from the date of receiving your order, subject to the following conditions: The item must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-40","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/pages\/40","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/comments?post=40"}],"version-history":[{"count":7,"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/pages\/40\/revisions"}],"predecessor-version":[{"id":611,"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/pages\/40\/revisions\/611"}],"wp:attachment":[{"href":"https:\/\/ioniawebdesigndemo4.com\/infinix\/wp-json\/wp\/v2\/media?parent=40"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}