At Infinix Biz PLT, we are committed to providing high-quality baby products. If you are not fully satisfied with your purchase, we are here to help.
You may request a return within 7 days from the date of receiving your order, subject to the following conditions:
For hygiene and safety reasons, the following items are not eligible for return:
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order.
Kindly provide photos or videos as proof. We will arrange a replacement or refund accordingly.
Once your return is received and inspected, approved refunds will be processed within 5 to 7 working days.
Refunds will be issued via the original payment method. Shipping fees are not refundable unless the error is on our side.
We only replace items if they are defective or damaged. Please contact our support team for assistance.
Customers are responsible for return shipping costs. Shipping fees are not refundable.
We recommend using a trackable shipping service.
For any questions regarding returns or refunds, please contact us:
Email: infinixbizplt@gmail.com
Phone: 011-5762-1955
Premium mother & baby products you can trust — designed for comfort, safety, and modern families.
Phone Number
011-5762-1955
INFINIXBIZPLT@GMAIL.COM